NGage 360 enables law firms to provide case status updates via WhatsApp, email, and portals. Integrated with Clio and MyCase, it reduces client calls by 50% and boosts trust.
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NGage 360’s 360° Customer Support & Escalation Manager integrates CRM, ticketing, and knowledge bases to resolve 70%+ of queries instantly and improve SLA compliance.
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Most businesses lose valuable leads not because of bad products, but because...
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Customer support is no longer about waiting on hold or generic replies....
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