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AI Agents

360 Degree Customer Support & Escalation Manager
  • ngage360
  • Posted by ngage360
November 1, 2025

NGage 360’s 360° Customer Support & Escalation Manager integrates CRM, ticketing, and knowledge bases to resolve 70%+ of queries instantly and improve SLA compliance.

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Agents vs. MCP: What’s the Difference and Why It Matters
  • ngage360
  • Posted by ngage360
October 31, 2025

AI Agents are the doers with brains, while MCP is the quiet connector that makes them effective. Learn their differences, real-world examples, and why it matters for your business.

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MCP Explained: The New Standard Connecting AI to Everything
  • ngage360
  • Posted by ngage360
October 31, 2025

Learn how the Model Context Protocol (MCP) is redefining AI connectivity. Discover its components, real-world adoption, and how NGage 360 makes MCP integration seamless.

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AI Agents for Law Firm Michelle Belle
  • ngage360
  • Posted by ngage360
October 31, 2025

Michelle Belle, a UK-based law firm, isn’t just talking about AI, they’re...

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Qualify Leads and Book Appointments Automatically With AI Agents
  • ngage360
  • Posted by ngage360
October 31, 2025

Most businesses lose valuable leads not because of bad products, but because...

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AI-Powered Witness Preparation Coach
  • ngage360
  • Posted by ngage360
October 31, 2025

NGage 360’s AI-Powered Witness Preparation Coach simulates cross-examinations, integrates case data, and builds witness confidence while saving lawyers valuable preparation time.

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Why agents are the next frontier of generative AI
  • ngage360
  • Posted by ngage360
October 31, 2025

Generative AI Agents are transforming business by moving beyond chatbots to workflow execution. Learn why AI Agents are the next frontier of automation.

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