NGage 360 - Key Features

Create Without Code

Build Intelligent AI Agents.

No-Code
AI Agent Builder.

NGage 360 enables businesses to build AI agents without coding expertise. With its intuitive, no-code builder, teams can design, train, and deploy agents quickly, streamlining workflows, cutting costs, and accelerating automation while empowering business users to take direct control of innovation.

Custom GPT
for Your Business.

NGage 360 allows you to build GPT models trained on your business data, ensuring context-aware, accurate, and relevant responses. This tailored intelligence enhances decision-making, improves efficiency, and delivers AI agents that truly reflect your organization’s knowledge and workflows.

Adaptive
Agent Personalities.

NGage 360 allows you to fine-tune agent behaviour based on industry and purpose, whether sales, training, or information delivery. By adjusting tone and responses, agents align seamlessly with business objectives, ensuring consistent, effective, and industry-relevant engagement.

Goal-Driven
Intelligent AI Agents.

Create custom AI agents with defined objectives, from lead capture to customer support. These intelligent agents independently interact with users, gather information, and work toward specific goals, delivering measurable outcomes and ensuring every interaction drives business value.

Teachable
AI Agent Actions.

Teachable Actions let you guide AI agents on how to handle frequent queries with precision. By defining tailored responses, businesses ensure consistent communication, improved personalization, and higher customer satisfaction, without requiring complex configuration or technical expertise.

Multi-LLM
Integration Capability.

NGage 360 supports multiple LLM models, giving businesses the flexibility to choose the best fit for their needs. From accuracy to performance optimization, this multi-model approach ensures adaptability, resilience, and superior results across diverse workflows and use cases.

Integrate Everywhere

Deploy Across Channels & Systems.

Seamless
MCP Integration.

NGage 360 delivers seamless MCP integration, enabling AI agents to securely connect with external tools and data sources. This capability enhances workflows, extends functionality, and ensures agents operate with greater intelligence, efficiency, and adaptability across complex environments.

Multi-Agent
Deployment Platform.

NGage 360 empowers enterprises to build and deploy multiple AI agents from a single platform. Each department, whether HR, finance, sales, or support, can run tailored agents that streamline processes, improve collaboration, and deliver measurable impact across the entire organization.

Omnichannel
Agent Deployment.

NGage 360 lets you deploy AI agents across web, WhatsApp, social media, voice, and more. By enabling seamless omnichannel presence, your business can engage customers everywhere, provide consistent support, and deliver unified experiences across every touchpoint.

Pre-Built Integrations
for Enterprises.

NGage 360 comes pre-integrated with leading business tools and software systems, enabling instant connectivity. From CRM and ERP to HRMS and marketing platforms, these integrations accelerate deployment, reduce setup costs, and ensure seamless automation .

Extensive
Data Source Support.

NGage 360 supports a wide range of data sources for RAG, including documents, scanned images, audio, video, websites, sitemaps, YouTube, and more. This versatility ensures AI agents can access, retrieve, and deliver accurate, context-rich responses from the most relevant knowledge bases.

Secure APIs for
Seamless Integration.

Secure APIs allow businesses to embed AI agents directly into existing products and systems. With enterprise-grade security, flexibility, and scalability, these APIs enable seamless integration, delivering intelligent workflows, advanced automation, and real-time insights within your own environment.

Enhance Every Interaction

Engage Customers Seamlessly.

Two-Way
Voice & Chat.

NGage 360 enables seamless interaction with AI agents through both voice and chat. Whether speaking naturally or typing, users experience fast, accurate, and context-aware responses, delivering convenience, accessibility, and efficiency across customer support, internal operations, and workflows.

Capture
Leads Effortlessly.

Lead Gen Forms transform chatbot interactions into qualified opportunities by capturing essential customer data in real time. With customizable fields, businesses can collect relevant details seamlessly, boosting lead conversion, enabling targeted follow-ups, and strengthening customer engagement.

Speak 90+
Languages Seamlessly.

AI agents can communicate in over 90 languages, ensuring seamless engagement across global markets. From customer support to internal operations, businesses can deliver consistent, localized, and effective interactions that transcend language barriers and strengthen worldwide reach.

Sticky Buttons
for Quick Actions.

Sticky Buttons provide users with instant access to commonly requested actions directly within the chat. From booking appointments to accessing FAQs, these customizable buttons simplify interactions, reduce response times, and enhance customer satisfaction with seamless engagement.

Widget
Personalization.

NGage 360’s Widget Personalization feature gives businesses complete control over the look and feel of their AI agents. From colors and fonts to logos and layout, every detail can be customized, ensuring seamless brand alignment and enhanced user engagement.

Protect What Matters

Secure & Govern With Confidence.

Secure
Domain Locking.

Domain Locking feature ensures your AI agents are only accessible from authorized domains. By restricting usage to trusted environments, businesses maintain security, protect sensitive data, and prevent unauthorized access, ensuring full control over deployment and user interactions.

256-bit AES
Data Encryption.

NGage 360 safeguards all communications with 256-bit AES encryption, the same standard trusted by finance, healthcare, and government. Every conversation, transaction, and data exchange is fully protected, providing uncompromising security against breaches, unauthorized access, and threats.

Business-Only
or Global Data.

NGage 360 gives businesses full control over AI data sources. Choose whether agents reference global LLM knowledge or remain restricted to your proprietary business data, ensuring accuracy, compliance, and relevance while aligning AI outputs with organizational requirements.

Enhanced Privacy
With No Storage.

NGage 360 offers a no-storage setting that ensures no training files or user data are saved on servers. This feature provides businesses with maximum privacy, strict compliance, and complete confidence in protecting sensitive information during AI-driven interactions.

Drive Measurable Impact

Analyze & Optimize Performance.

Full Chat
History Access.

Saved Conversations feature gives businesses full access to past chat sessions. By reviewing these interactions, businesses can audit performance, uncover customer insights, and continuously refine agent responses, ensuring transparency, compliance, and improved customer experiences.

Rich
Engagement Analytics.

Rich Engagement Analytics provide deep insights into user behavior, including device type, geography, time of use, and interaction patterns. These detailed reports empower businesses to optimize engagement strategies, improve targeting, and make data-driven decisions with measurable impact.

Context-Aware
Request Routing.

NGage 360’s intelligent request routing engine automatically directs queries to RAG or MCP based on context. This ensures every request is handled by the most efficient method, delivering faster responses, higher accuracy, and seamless automation across business workflows.

Your Infrastructure, Your Choice

Flexible Deployment Options for Every Business Need

NGage 360 offers flexible deployment – SaaS, private cloud, or on-premise, ensuring scalability, compliance, and control to match enterprise requirements.

— SaaS Access
— Private Cloud
— On-Premise
— Hybrid Options

— Scalable Workloads
— Regulatory Compliance
— Custom Configurations
— Global Support

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with our news.

Go to the Blog

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Case Status Updates with AI Agents via WhatsApp & Email

Let’s Collaborate

Have High Volume or Custom Needs?
NGage 360 is Enterprise-Ready.

Get started with NGage 360 enterprise solutions – secure, scalable AI agents tailored for large volumes and custom on-premise requirements.

Features

Build Intelligent AI Agents.

No-Code AI Agent Builder.

Custom GPT for Your Business.

Adaptive Agent Personalities.

Goal-Driven Intelligent AI Agents.

Teachable AI Agent Actions.

Multi-LLM Integration Capability.

Deploy Across Channels & Systems.

Seamless MCP Integration.

Multi-Agent Deployment Platform.

Omnichannel Agent Deployment.

Pre-Built Integrations for Enterprises.

Extensive Data Source Support.

Secure APIs for Seamless Integration.

Engage Customers Seamlessly.

Two-Way Voice & Chat.

Capture Leads Effortlessly.

Speak 90+ Languages Seamlessly.

Sticky Buttons for Quick Actions.

Widget Personalization.