NGage 360 empowers users with granular control over access to their custom trained chatbots, ensuring the security of data and allowing only authorized individuals to interact with chatbots as per the user’s preferences. With this innovative feature, users can expose certain chatbots publicly on their websites while restricting access to others, ensuring that sensitive information is protected and only accessible to authorized personnel.
Granular Access Control
NGage 360’s access control feature allows users to define and enforce access policies for their custom trained chatbots with precision. Users can specify who has access to each chatbot, whether it’s public access for website visitors or restricted access limited to internal employees.
Public and Private Chatbots
Users have the flexibility to expose certain chatbots publicly on their websites for customer engagement, while keeping other chatbots private and accessible only to internal employees. This allows users to strike the right balance between accessibility and security based on their specific business requirements.
Audit Trails and Logging
NGage 360 provides comprehensive audit trails and logging capabilities, allowing users to track and monitor access to their custom trained chatbots in real-time. This ensures transparency and accountability, enabling users to identify and investigate any unauthorized access or suspicious activities.
