NGage 360 - Healthcare Industry

Smarter Care, Better Outcomes

AI Agents for Smarter Healthcare

Smarter Workflows for Healthcare Providers

NGage 360 equips the healthcare industry with AI agents that automate workflows, enhance patient engagement, and improve operational efficiency. Powered by RAG and MCP, these agents integrate seamlessly with EHRs, hospital systems, insurance platforms, and diagnostic tools. From patient scheduling and medical record retrieval to compliance monitoring and personalized care guidance, NGage 360 helps providers, hospitals, and insurers reduce costs, save time, and deliver better care experiences, without disrupting existing healthcare systems.

Better Patient Experience

Patient Engagement and Support.

Patient
Appointment Scheduling.

AI Agents integrate with hospital scheduling systems to book appointments, send reminders, and reschedule as needed. This reduces no-shows, improves patient convenience, and frees up staff.

24/7 Patient
Support Chat Agents.

AI agents answer patient queries instantly on symptoms, procedures, or hospital services. This reduces call-center load while improving patient access to information.

Multilingual Patient
Communication Support.

Agents communicate in 90+ languages, ensuring diverse patient populations feel supported and understood, leading to better care experiences.

Personalized Patient
Education Guides.

AI Agents deliver tailored educational resources about conditions, treatments, and medications, helping patients make informed decisions and improving adherence to medical advice.

Insurance and
Billing Support Agents.

AI Agents explain insurance coverage, co-pays, and billing queries, minimizing confusion and improving patient trust in healthcare providers.

Smarter Care Delivery

Clinical Workflow Optimization.

Automated Medical
Record Retrieval.

AI agents pull EHR data from MCP-integrated systems instantly, saving clinicians time during consultations and improving diagnostic speed.

Clinical
Documentation Assistance.

Agents generate drafts of discharge summaries, progress notes, and referral letters based on patient data, reducing administrative load for doctors.

AI-Powered
Symptom Triage Agents.

Agents evaluate patient-reported symptoms, provide initial guidance, and route urgent cases to doctors, reducing unnecessary visits and optimizing triage.

Lab Results
Summarization.

AI agents summarize complex lab reports into simplified, actionable insights for clinicians and patients, saving time and reducing misinterpretation.

Medication
Reminder Agents.

AI engages patients with reminders via SMS, WhatsApp, or email to take prescriptions on schedule, improving adherence and outcomes.

Efficient Healthcare Systems

Operations and Administration.

Hospital Resource
Management Agents.

Agents track bed availability, equipment usage, and operating room schedules in real-time, ensuring efficient use of resources.

Insurance Claim
Processing Automation.

Agents pre-validate claims, check compliance, and route them for approval, cutting down errors and reducing claim rejection rates.

HR and
Compliance Monitoring.

AI monitors staff compliance training and credentialing, ensuring healthcare workers meet regulatory standards without manual intervention.

Supply Chain
Optimization Agents.

Agents predict usage and reorder medical supplies automatically, avoiding shortages while controlling inventory costs.

Automated Billing
and Invoice Agents.

AI integrates with hospital billing systems to generate invoices, track payments, and notify patients, reducing delays and administrative overhead.

Trusted and Secure

Compliance and Risk Management.

Fraud
Detection in Claims.

AI analyzes insurance claims for anomalies and potential fraud, saving providers and insurers significant costs.

Regulatory
Updates Notifications.

Agents track regulatory changes in healthcare and notify compliance teams, ensuring hospitals remain compliant without manual monitoring.

Incident
Reporting and Tracking.

Agents capture and escalate safety incidents, ensuring healthcare organizations respond quickly and transparently.

HIPAA Compliance
Monitoring Agents.

AI agents ensure communications and workflows comply with HIPAA, flagging risks proactively to avoid penalties.

Smarter Decision Making

Intelligence and Advanced Insights.

Operational
Performance Reports.

Agents compile real-time KPIs into executive reports, helping hospital leaders optimize performance and resource allocation.

Treatment
Outcome Prediction.

AI predicts likely treatment outcomes using patient data and research, guiding clinicians toward more effective decisions.

Patient Behavior
Trend Analysis.

Agents analyze patient interactions, feedback, and adherence trends to improve care delivery and long-term engagement strategies.

Clinical
Trial Matching Agents.

AI agents match patients to suitable clinical trials, speeding recruitment and supporting innovation in healthcare.

Your Infrastructure, Your Choice

Flexible Deployment Options for Every Business Need

NGage 360 offers flexible deployment – SaaS, private cloud, or on-premise, ensuring scalability, compliance, and control to match enterprise requirements.

— SaaS Access
— Private Cloud
— On-Premise
— Hybrid Options

— Scalable Workloads
— Regulatory Compliance
— Custom Configurations
— Global Support

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Have High Volume or Custom Needs?
NGage 360 is Enterprise-Ready.

Get started with NGage 360 enterprise solutions – secure, scalable AI agents tailored for large volumes and custom on-premise requirements.

Healthcare

AI Agents for Smarter Healthcare

Smarter Workflows for Healthcare Providers

Patient Engagement and Support.

Patient Appointment Scheduling.

24/7 Patient Support Chat Agents.

Multilingual Patient Communication Support.

Personalized Patient Education Guides.

Insurance and Billing Support Agents.

Clinical Workflow Optimization.

Automated Medical Record Retrieval.

Clinical Documentation Assistance.

AI-Powered Symptom Triage Agents.

Lab Results Summarization.

Medication Reminder Agents.

Operations and Administration.

Hospital Resource Management Agents.

Insurance Claim Processing Automation.

HR and Compliance Monitoring.

Supply Chain Optimization Agents.

Automated Billing and Invoice Agents.