The ‘Lead Gen Forms’ feature of NGage 360 empowers businesses to seamlessly gather important user information during chatbot interactions, turning casual engagements into valuable leads. With customizable forms, you can define fields that capture essential data such as names, emails, preferences, or any other critical information tailored to your business needs. This feature makes it easy to convert every chatbot interaction into a potential opportunity for follow-ups, improving your lead capture rate and ensuring you’re always prepared to engage with prospective customers.

‘Lead Gen Forms’ are not just about collecting data; they enable businesses to create a personalized approach to every user interaction. By configuring custom forms that fit the context of your business, you can segment leads based on their input, giving you better insights into user behavior and preferences. This capability also allows businesses to nurture leads more effectively by understanding their unique needs, creating more tailored engagement strategies that convert leads into valuable business opportunities.

The real strength of NGage 360’s ‘Lead Gen Forms’ is in its ability to automate and streamline lead collection without disrupting the user experience. By embedding forms within chatbot workflows, users are gently guided through the process of providing their information. This non-intrusive method ensures a smooth and engaging experience, ultimately increasing conversion rates. Whether you’re driving customer engagement, seeking sales opportunities, or conducting market research, NGage 360’s ‘Lead Gen Forms’ provide the tools you need to grow your business.